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ITSMTrend March 22, 2026

Change Management 2.0: AI Risk Scoring Is Replacing Manual CAB Reviews

ServiceNow's AI-powered change risk scoring is enabling organizations to auto-approve 78% of standard changes that previously required manual CAB review, dramatically accelerating release velocity without increasing risk.

78%
Changes Auto-Approved
3.2×
Release Velocity Gain
Change ManagementCABAI RiskDevOps

Source

Reported by ServiceNow Blog. The commentary above is an original summary by AscendWorksNow.

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