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Knowledge26Announcement May 5, 2026

Now Platform Zurich: Every Major Feature Announced at Knowledge26

ServiceNow unveiled the Zurich release at K26 featuring AI-native process orchestration, a rebuilt CMDB with autonomous discovery, and Now Assist expanding to 28 workflow areas. IT Ops, HRSD, and Security all get native AI agent support.

28
New Workflow Areas
65+
AI-Native Features
Zurich ReleaseNow PlatformCMDBNow Assist

Source

Reported by ServiceNow Product Blog. The commentary above is an original summary by AscendWorksNow.

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