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Agentic AITrend March 18, 2026

Now Assist Achieves 40% Ticket Deflection in Fortune 500 Deployments

ServiceNow published aggregate telemetry showing Now Assist-enabled tenants averaging 40% ticket deflection through intelligent self-service and AI-assisted resolution. Healthcare and financial services lead adoption.

40%
Avg Ticket Deflection
Healthcare, BFSI
Leading Sectors
Now AssistDeflectionSelf-ServiceROI

Source

Reported by ServiceNow Customer Success. The commentary above is an original summary by AscendWorksNow.

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